Case Studies

Vendor Self-Onboarding & Management Portal for an IT firm in the UAE

Technology | Salesforce

Vendor Self-Onboarding & Management Portal for an IT firm in the UAE

A unified portal for vendor registration, document submission, and profile management – includes automated email triggers for approvals, reminders, and status updates to enhance vendor engagement

Technology Stack: Salesforce Experience Cloud, Flow Builder, Email Alerts, Custom Metadata, Approval Process, Lightning Components, Apex

Sales Order Automation for a leading Pharma company

Healthcare & Life Sciences | Automation

Sales Order Automation for a leading Pharma company

Implemented multiple processes to minimize the manual touch points of Sales Order life cycle. Processes involved: Quotation creation from Enquiry email, Sales order creation from Approved quotes, Pricing validation during sales order entry, Automated Performa invoice generation, Customer Master data validation before order, Sales order status notification to customers, Delivery schedule confirmation from vendor, PR creation from Sales order, Discount and scheme validation, Customer credit limit check before booking

Tech Stack: Custom Automation Engine, Integration Middleware, ERP Integration

Enterprise level website & dealer products for a luxury vehicle manufacturer in Germany

Manufacturing | Digital Transformation

Enterprise level website & dealer products for a luxury vehicle manufacturer in Germany

Development, maintenance & enhancements for 50+ Websites Customer & Dealer Portals.

Tech Stack: Adobe Experience Manager, AWS, Google Cloud, MS-Azure, Data Dog, ELK, Puppet, Jenkins, etc.

Enterprise level digital ecosystems across customers for a home finance company

BFSI | Digital Transformation

Enterprise level digital ecosystems across customers for a home finance company

Developed the entire digital ecosystem across customer, partners & internal stakeholder touchpoints in collaboration with 10+ regional languages.

Tech Stack: Adobe Experience Manager, Adobe Commerce, React JS, Node JS, Kubernetes, Docker, MS-Azure, AWS, Mongo DB, Unity, React 360, Three JS, Elastic Search, Redis Cache, Spring Boot, Python, etc.

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Enterprise level CMS Platform for Customer Journey for a General Insurance Firm

BFSI | Digital Transformation

Enterprise level CMS Platform for Customer Journey for a General Insurance Firm

Managing & Enhancing the Hybrid CMS Platform for all Customer Journeys and Touchpoints

Tech Stack: Drupal, React JS, Node JS, Redis, MS-Azure, Data Dog, ELK, Puppet, Jenkins, etc.

Website development for multiple universities for an India based Education Group

Education | Digital Transformation

Website development for multiple universities for an India based Education Group

Development, maintenance & enhancements for Websites for 10+ Universities and Institutes globally for an Education group.

Tech Stack: Adobe Experience Manager, React JS, Python, Spring Boot, MySQL, AWS, etc.

Automated Invoice Processing & Reconciliation

BFSI | AI & ML

Automated Invoice Processing & Reconciliation

Automated invoice generation from timesheets, AI-powered invoice processing, and seamless multi-country replication with full reconciliation.

Tech Stack: Python, OpenAI, SAP Integration, Custom Reconciliation Engine

End-to-End VISA Management Automation

HR & Workforce | Automation

End-to-End VISA Management Automation

Full lifecycle VISA management — from airport arrival to residency issuance.

Tech Stack: Node JS, Government API Gateway, Custom BPM Workflow

DevOps Transformation for a Telecom Leader

Telecommunications | Cloud & DevOps

DevOps Transformation for a Telecom Leader

Streamlined software delivery — faster releases and scalable infrastructure.

Tech Stack: Jenkins, Docker, Kubernetes, Terraform, AWS

AI-Driven Q&A Platform for Interactive Learning

Education | AI & ML

AI-Driven Q&A Platform for Interactive Learning

An AI-powered interactive Q&A platform featuring RAG approach.

Tech Stack: Python, Pinecone, LangChain, OpenAI GPT-4

Cloud Optimisation for Enterprise Scale

Technology | Cloud & DevOps

Cloud Optimisation for Enterprise Scale

Optimised cloud solutions reducing operational cost and improving performance.

Tech Stack: AWS Cost Explorer, MS-Azure, CloudHealth, Custom Governance Scripts

AI-Powered Airway Bill Processing for Cargo

Logistics & Supply Chain | AI & ML

AI-Powered Airway Bill Processing for Cargo

AI extraction and job ID management for cargo bills.

Tech Stack: Computer Vision, NLP Engine, Logistics API, Enterprise OCR

Grant Management for foreign aid and development assistance in North America

Public Sector & Non-profit | Salesforce

Grant Management for foreign aid and development assistance in North America

End-to-end grant lifecycle solution built on Salesforce – simplifies application intake, evaluation, fund disbursement, and reporting – enabling transparency, compliance, and impact tracking for nonprofits.

Tech Stack: Salesforce Nonprofit Cloud, Experience Cloud, Flows Reports & Dashboards, Apex-based disbursement logic

Automobile Loan Application Solution for South African Bank

BFSI | Salesforce

Automobile Loan Application Solution for South African Bank

Reusable low-code framework to manage end-to-end automobile loan processing – supports eligibility checks, document verification, disbursement tracking, and real-time status updates

Tech Stack: Salesforce Financial Services Cloud, OmniStudio Flows, External REST API integration, File Upload

Lead 360 & Intelligent Lead Management for Luxurious Real Estate Firm in UAE

Real Estate | Salesforce

Lead 360 & Intelligent Lead Management for Luxurious Real Estate Firm in UAE

Omnichannel lead capture powered by Salesforce OmniStudio and CTI integration – enriches lead profiles and streamlines follow-ups with intelligent lead scoring, segmentation, and assignment.

Tech Stack: Salesforce Sales Cloud, OmniStudio, Omnichannel, CTI Integration, Assignment Rules, Flows

AI-Powered File Management System for Investment Firm in UK

BFSI | AI & ML

AI-Powered File Management System for Investment Firm in UK

Integrated solution leveraging Salesforce Experience Cloud, Einstein AI, and AWS S3 – enables metadata extraction, AI-powered file search, secure access controls, and seamless collaboration, while optimizing storage costs.

Tech Stack: Salesforce Experience Cloud, AWS S3, Einstein AI Apex Triggers, Metadata Extraction, AI Search

B2B Dealer Management Portal for Home Furnishing Giant in Germany

Retail & Consumer Goods | Salesforce

B2B Dealer Management Portal for Home Furnishing Giant in Germany

Scalable Salesforce Experience Cloud-based portal for managing dealers – includes features for onboarding, inventory visibility, order tracking, performance analytics, and real-time communication.

Tech Stack: Salesforce Experience Cloud, Service Cloud, Custom LWC, Apex, Platform Events, REST API Integration, Flows

Premium Parking Allocation Solution for Real Estate Communities in UAE

Real Estate | Salesforce

Premium Parking Allocation Solution for Real Estate Communities in UAE

Salesforce CPQ-based solution to manage parking space configuration, pricing, and automated order processing – streamlines allocation for buyers and tenants based on region and property type.

Tech Stack: Salesforce CPQ/Revenue Cloud, Sales Cloud, Flows, Apex, Dynamic Product Rules, Price Rules

Customer Service Transformation for Financial Services Firm in India

BFSI | Salesforce

Customer Service Transformation for Financial Services Firm in India

Implemented Salesforce Service Cloud to streamline customer support operations – enabled case automation, SLA tracking, omnichannel routing, and integrated knowledge base for faster resolution and improved service quality.

Tech Stack: Salesforce Service Cloud, Flows, Email-to-Case, Omni-Channel, Knowledge, Reports & Dashboards

Salesforce-Driven Sales Order Automation for a Pharma Company

Healthcare & Life Sciences | Automation

Salesforce-Driven Sales Order Automation for a Pharma Company

Implemented multiple processes to minimize the manual touch points of Sales Order life cycle. Processes involved: Quotation creation, Pricing validation, Automated Performa invoice, and Credit limit checks.

Tech Stack: Salesforce Sales Cloud, Custom Automation Engine, ERP Integration, Apex, Flows

MLOPS in Education - Engineering College in India

Education | AI & ML

MLOPS in Education - Engineering College in India

An engineering college in Uttar Pradesh deployed a Kubernetes cluster on bare metal servers to enable AI and ML workloads for research and education. ML workloads were seamlessly integrated, ensuring efficient model execution.

Tech Stack: Kubernetes, Bare Metal Servers, AI/ML Stack, Python, Docker, NVIDIA CUDA

DevOps For microservices

BFSI | Cloud & DevOps

DevOps For microservices

A payments startup in Indonesia sought DevOps services to scale and manage its existing infrastructure. The Gravlog logging system was scaled to handle over 4TB of logs, CICD pipelines were implemented for 100+ microservices.

Tech Stack: Gravlog, CI/CD, Microservices, Kubernetes, Docker, Indonesian Payments API

Monitoring of Edge Devices

Telecommunications | Cloud & DevOps

Monitoring of Edge Devices

A telecom company in Myanmar implemented a monitoring system using Cacti to oversee thousands of network devices at customer premises. Custom plugins, SNMP integration, and an alerting system enabled real-time monitoring.

Tech Stack: Cacti, SNMP, Custom Plugins, Alerting System, Network Monitoring Dashboards

DevOps For app modernization

Healthcare & Life Sciences | Cloud & DevOps

DevOps For app modernization

Helped a healthcare eCommerce business optimize AWS operational costs through application modernization. This included refactoring legacy systems, implementing auto-scaling, and leveraging serverless technologies.

Tech Stack: AWS, Serverless, Auto-scaling, Application Modernization, eCommerce API